{"id":7984,"date":"2023-11-17T19:23:44","date_gmt":"2023-11-17T18:23:44","guid":{"rendered":"https:\/\/www.lezolep.sk\/privacy-policy\/"},"modified":"2026-08-03T21:53:38","modified_gmt":"2026-08-03T19:53:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.lezolep.sk\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7984\" class=\"elementor elementor-7984 elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29f6f62e e-flex e-con-boxed e-con e-parent\" data-id=\"29f6f62e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b465670 elementor-widget elementor-widget-text-editor\" data-id=\"b465670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t <p>In this document, we would like to provide you, as data subjects, with information about the processing of your personal data in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter also referred to as the \u201c<em>GDPR<\/em>\u201d) and Act No. 18\/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the \u201c<em>Act<\/em>\u201d).<\/p>\n\n\n<p>A data subject is an identified or identifiable natural person whose personal data is processed.<\/p>\n\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>PERSONAL DATA CONTROLLER<\/strong><\/h3>\n\n<p>\u00a0<\/p>\n\n<p class=\"has-text-align-left\">The controller of your personal data is:<\/p>\n\n<p class=\"has-text-align-center\"><strong>Lezolep s.r.o.<\/strong><\/p>\n\n<p class=\"has-text-align-center\">with its registered office at 1. m\u00e1ja 16<\/p>\n\n<p class=\"has-text-align-center\">841 07 Bratislava<\/p>\n\n<p class=\"has-text-align-center\">Company ID No.: \u00a0\u00a0\u00a0 55 912 991<\/p>\n\n<p class=\"has-text-align-center\">Website: <a href=\"https:\/\/www.lezolep.sk\/en\/\">https:\/\/www.lezolep.sk<\/a><\/p>\n\n<p class=\"has-text-align-center\">(hereinafter referred to as the \u201c<em>Company<\/em>\u201d or the \u201c<em>Service Provider<\/em>\u201d)<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>GENERAL INFORMATION ON THE PROCESSING OF PERSONAL DATA<\/strong><\/h3>\n\n\n<p>We process your personal data in various ways (manually or automatically), for various purposes (e.g. entering into a contract), and on various legal bases (e.g. the performance of contractual obligations or your consent). The Company ensures that all applicable provisions of the GDPR and the Act are observed when processing personal data. Below, we provide basic information about how we process your personal data.<\/p>\n\n<ol style=\"list-style-type: upper-alpha;\">\n<li><strong>Personal data we process and how we collect it<\/strong><\/li>\n<\/ol>\n\n<p>We obtain your personal data directly from you.<\/p>\n\n<p>This most commonly includes contact details that you provide when entering into a repair contract, whether at a collection point or online, when visiting our website, communicating with us in writing or by telephone, participating in our loyalty program, and in similar circumstances.<\/p>\n\n <p>In certain cases, it may be necessary to process personal data obtained from other companies, public authorities, or other sources rather than directly from the data subjects.<\/p>  <p>Relevant personal data may include identification details (e.g. first and last name, address, email address, telephone number, date and place of birth, and nationality), identification and authentication data (e.g. identity document details), data relating to our business relationship (e.g. payment details and information about orders, complaints, and warranties), cookies, and other data comparable to the categories listed above. We process your personal data only to the extent necessary.<\/p>  <p>You may always choose whether to communicate with us electronically, by post, or by telephone. Under certain circumstances, electronic communication by email may be unencrypted for technical reasons.<\/p> \n<ul> <li><strong>Purposes and legal bases for processing<\/strong><\/li> <\/ul>  <p>Consent of the data subject (Article 6(1)(a) GDPR)<\/p>  <p>Some processing activities are based on your freely given consent to the processing of your personal data for a specific purpose. This may include participation in our loyalty program or competitions, or subscribing by email to information about the Company\u2019s upcoming events, competitions, activities, and services, with the aim of tailoring our offer to your needs and improving the services we provide.<\/p>  <p>Consent to the processing of personal data may only be given by a natural person over the age of 18 and may be withdrawn at any time.<\/p> \n<p>You may withdraw your consent at any time by making a statement in person at our registered office by prior arrangement, by delivering written notice to the Company\u2019s registered office, by sending a statement to the email address GDPR or info@lezolep.sk, through your user account, or by using the unsubscribe link included in a marketing email. If you withdraw your consent, we will consider this to mean that you no longer wish us to process your personal data for the marketing purposes specified above.<\/p>  <p>Performance of a contract (Article 6(1)(b) GDPR)<\/p>  <p>Personal data is processed for the purpose of taking steps prior to entering into a contract and performing obligations arising from an existing contract. This includes, for example, processing an order, delivering the goods and services ordered, and handling any other contractual claims, including claims arising from defects in goods or services.<\/p>  <p>Compliance with legal obligations (Article 6(1)(c) GDPR)<\/p> \n<p>In these cases, the purposes of processing arise from applicable legislation. Such legal obligations include, for example, record-keeping, archiving, and identification requirements under accounting and tax legislation, related audit and reporting obligations, and the processing of personal data in response to lawful requests from public authorities.<\/p>  <p>Legitimate interests pursued by the controller (Article 6(1)(f) GDPR)<\/p>  <p>It may be necessary to process certain personal data on the basis of our legitimate interests in addition to the legal bases described above. These legitimate interests include, in particular, selecting suitable business partners, pursuing legal claims, handling claims relating to liability for breaches of contractual obligations, direct marketing, preventing criminal activity, and handling loss or damage arising from a business relationship.<\/p> \n<p><strong><em>Note:<\/em><\/strong> We may ask you to rate your satisfaction with the services and goods provided by our Company through email surveys (hereinafter also referred to as the \u201c<em>Customer Satisfaction Survey<\/em>\u201d), unless you opt out of receiving emails for direct marketing purposes pursuant to Section 116(14) of Act No. 452\/2021 Coll. on Electronic Communications, as amended. We process personal data for the purpose of sending Customer Satisfaction Surveys on the basis of our legitimate interest in assessing your satisfaction with the Company\u2019s services. When sending these surveys, we do not disclose your personal data to any third party for its own purposes. You may object to receiving Customer Satisfaction Surveys at any time by using the unsubscribe link included in the survey email. If you object, we will no longer send you these surveys.<\/p>\n <ul> <li><strong>Recipients of your personal data<\/strong><\/li> <\/ul>  <p>The recipient of your personal data is the Company to which you provided it for the performance of contractual or legal obligations or for the purposes of legitimate interests.<\/p>  <p>As part of our contractual relationships, we also engage processors and service providers that may obtain access to your personal data. These include, for example, our suppliers and providers of external accounting, legal, or security services. Compliance with the GDPR, the Act, and other applicable personal data protection legislation is contractually ensured with each processor.<\/p>  <p>We do not use your personal data for automated decision-making and do not transfer it outside the European Economic Area.<\/p>\n <ul> <li><strong>Retention period for your personal data<\/strong><\/li> <\/ul>  <p>The Company retains your personal data for as long as necessary to fulfil the purposes described above. In particular, the applicable statutory retention requirements must be taken into account, including statutory periods for retaining accounting documents and business records and limitation periods for contractual claims. The retention period may also be affected by ongoing judicial, administrative, criminal, or other proceedings.<\/p>  <p>Where the processing of personal data is based on the data subject\u2019s consent, the personal data is retained for five years from the date on which consent was given, unless the consent is withdrawn earlier.<\/p>\n <ul> <li><strong>Are you required to provide personal data?<\/strong><\/li> <\/ul>  <p>As part of our business relationship, you are required to provide the Company with the personal data necessary to establish, perform, and terminate the business relationship and to fulfil the related obligations. This includes data that we are required to obtain under a contract or applicable legislation, as well as data that we are entitled to obtain on the basis of our legitimate interests. Without this data, we will generally be unable to establish a business relationship with you.<\/p>  <p>For certain additional services, such as receiving informational emails, participating in our loyalty program, or entering a competition, we require your consent to the processing of personal data. Without this consent, we cannot provide the relevant additional service.<\/p>\n <ul> <li><strong>Processing of cookies<\/strong><\/li> <\/ul>  <p>Cookies are small data files that are downloaded to your web browser when you use our website. They help make it easier to navigate the website. You can disable cookies at any time in your browser settings. Please note, however, that doing so may prevent certain website features from functioning properly. Cookies are stored on your device for varying periods of time. Through our website and the use of cookies, we collect information about your IP address, the browser used to access <a href=\"https:\/\/www.lezolep.sk\/en\/\">https:\/\/www.lezolep.sk\/<\/a>, the location from which the website was accessed, and the duration of the visit. We use cookies for marketing and business communication purposes.<\/p>\n <ul> <li><strong>What rights do you have as a data subject?<\/strong><\/li> <\/ul>  <p>Provided that the applicable legal requirements are met, you have the following rights as a data subject:<\/p>  <ul> <li>the right to request access, free of charge, to information about the personal data we hold about you, <ul> <li>the right to have inaccurate personal data rectified,<\/li> <\/ul> <ul> <li>the right to have your personal data erased,<\/li> <\/ul> <ul> <li>the right to restrict the processing of your personal data,<\/li> <\/ul> <ul> <li>the right to data portability, i.e. to transfer your personal data to another controller,<\/li> <\/ul> <ul> <li>the right to object, particularly to processing based on legitimate interests, including direct marketing,<\/li> <\/ul>  <ul> <li>the right to withdraw your consent to the processing of personal data.<\/li> <\/ul> <\/li> <\/ul>  <p>To exercise any of the rights listed above or if you have any other questions about the processing of your personal data, please contact us in writing or by email at:<\/p>  <p>Address:            <strong>Lezolep s.r.o.<\/strong><\/p>  <p>with its registered office at 1. m\u00e1ja 16<\/p>  <p>841 07 Bratislava<\/p>  <p><br \/>Email:              GDPR or info@lezolep.sk<\/p> \n<p>If you object to the processing of your personal data, you also have the right to lodge a complaint with the competent data protection supervisory authority in Slovakia: the Office for Personal Data Protection of the Slovak Republic, with its registered office at Hrani\u010dn\u00e1 4826\/12, 820 07 Ru\u017einov. For further information about your rights as a data subject, you may also visit the website of the Office for Personal Data Protection of the Slovak Republic: <a href=\"https:\/\/dataprotection.gov.sk\/uoou\/sk\/content\/prava-dotknutych-osob\">https:\/\/dataprotection.gov.sk\/uoou\/sk\/content\/prava-dotknutych-osob<\/a><\/p>  <p> <\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In this document, we would like to provide you, as data subjects, with information about the processing of your personal data in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7984","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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